28 August 2012

Can I help you?

Can I help you help yourself? May I demonstrate and model how I stay one step ahead of you?

Can I convey to you how to feel empowered not intimated by technology?

I mailed back an instructor I'm working with a Word document, directing him to turn on track changes/review to view comments. He mailed back: How do I turn on track changes?

I searched emails I knew I'd answered that question in. Didn't find the answer so immediately, googled it and sent him the first hit with a smily face.

Hopefully a teachable moment.